Change the product on a post
Re-pick the Amazon product for a video when the match is wrong.
If a video is matched to the wrong Amazon product, or an uploaded video has no product at all, you can pick the right one yourself.
Where to do it
On the desktop dashboard, open the post in Composer or Schedule and use change product (or Set product if it has none yet).
In Coverage, each video's Amazon product is a button under its title: Change, or Find a match when it has none yet. It opens Other matches, the next few Amazon candidates for that video; choose one to switch to it. If the right product is not among them, use Not here? Paste the Amazon link or ASIN under the candidates: paste the link or ASIN and choose Save (or press Enter). The row is also there when nothing came back or the search could not run. The product is saved as your pick for that video, the row shows it and the box closes. As with Wrong product? in Composer, other videos of the same TikTok product that you have not picked by hand get it too, and the note that appears says how many. A video that posts your own link (see Use your own link) shows My link and the link's name in that box instead of an Amazon product; click it to change the link, or open its Amazon link tab and choose Save to go back to the Amazon product.
On your phone, open Posts, open the video's card, then choose More options → Change product (or Add product), then Paste an Amazon product link (or Add or change the Amazon product for an uploaded video). Paste the Amazon product link or ASIN into that box and tap Save. To compare listings first, use Other matches under the card's products. A card whose video has a TikTok Shop product but no Amazon product yet has Paste an Amazon product link right on it (with Find product); Add Amazon product shows only when the video has no TikTok Shop product.
The phone's Schedule is a different screen. If the scheduled post has Review in Posts, tap it to open that video's Posts card. If that older video isn't in Posts, open Settings, choose Account and device, then scroll to Open desktop version and find it in desktop Composer. You do not need to cancel its schedule just to change its Amazon product. See The Posts tab.
A scheduled post that waits for you to pick its product says Needs your product pick and has Pick the product. Tapping it opens the video's Posts card and its matches; for an older video that isn't in Posts, it opens a Pick the product screen for that one video (where Confirm products is turned on for your account, rolling out): This is right confirms our match, Pick another searches Amazon or takes a pasted Amazon link or ASIN. Your answer is saved for the video, and its scheduled posts use it. Schedule at the top takes you back.
Where the phone's Schedule has Wrong product? (rolling out), you can change it right there, older videos included: open the scheduled post and tap Wrong product?. It searches Amazon for the video's TikTok Shop product; type other words or paste the Amazon link or ASIN, then tap Use this on the right one. It is saved for the video, so all of that video's scheduled posts use it when they post, and other videos of the same product that you have not picked by hand get it too; the note that appears says how many. If the video posts with your own link, the box shows that link with Change my link and Keep my link instead, because your own link is what posts. The scheduled post itself then shows Posts with your own link: and the link's name in place of the Amazon match.
Change it once for every video of a product
On the dashboard, Library → Products shows under each product's name the Amazon listing its videos link (or No link yet), with Change link beside it. Open a product and its link sits right under the product's name: the Amazon link its videos use, how many videos use it, and how many keep their own pick. Change link for all videos there (or Change link in the list) opens the product's link window. It says what its videos post now (Currently: Amazon · the listing) and shows Amazon results for the product's own name right away, each with its picture, price and ASIN; the listing in use is marked Current. Results for names the words the list shows, with Back to this product when you searched other words. Paste your own Amazon link or ASIN, or search Amazon by name, in the box above the list; below it are why we picked the current listing and other listings we found. What you choose is saved for every video of that product (and for its new videos), except videos where you picked a different product yourself: those keep their own pick, so one video can still differ. Automatic posts, the older-videos drip and your own posts all use it. A change made by your assistant applies to all of them in the same way as yours.
The product's window has two tabs: Amazon link (the listing picker above) and Custom link. A link saved on the Custom link tab is posted for every video of the product instead of the Amazon listing, and the product's link (in Library → Products and on the product's page) then shows Custom link · the website, lit with a check; on the product's page with its picture and its clicks (its Change link button reopens the window on that tab). Use the Amazon link instead on the Amazon link tab switches back. A product with no Amazon listing chosen yet says no Amazon listing chosen yet on its page and still has Use my own link (in the list it says No link yet, with Add link). See Use your own link.
At the bottom of the Amazon link tab is This product isn’t on Amazon, for a product that is not sold there. It asks once, saying how many of the product's videos it applies to, and the product then reads Not on Amazon; videos where you picked a product yourself keep it. Change link still opens the window, where choosing a real Amazon listing takes it back. See When a product isn't on Amazon.
Choose the photo a product shows
Each product in Library → Products shows the TikTok Shop product photo, with the Amazon listing's photo next to its Amazon link (a product that posts your own link shows Custom link · the website there instead, with the product's picture). To show a different photo for a product, click the small photo button in the corner of its picture and choose the TikTok Shop photo, the Amazon listing photo, or the cover of one of its videos. The window says it: it only changes the picture on that Products card, and posts and links aren't affected. Your choice is saved for your account. If a photo can't load, the card shows the next one instead of a blank square.
Picking the product
Paste the ASIN or the Amazon link for the correct product, or use Find on Amazon to search for it. Every box where you change a product takes them: Library → Products, Pick a different product when you post, Pick another in Confirm products, Wrong product? → Paste the right one on a Composer card (its Fix it takes a link or ASIN; See other matches in the same menu shows the next few Amazon candidates), and the product box in Coverage (Not here? Paste the Amazon link or ASIN, under its candidates). A pasted link (any Amazon store, or an a.co / amzn.to share link) shows that one listing; choose it to save it. Fix it and the Coverage box take a link or ASIN only and save it for that video right away; to search by name there, use the candidates in Other matches.
Only the product is kept from your link: your own link tag is dropped and your EverySqueeze Amazon tag is used, as for every link we add. When you paste an affiliate link (a SiteStripe link, or an amzn.to / a.co share link), the box says so: we use the product, not the affiliate link. When you have a tracking ID saved, it adds that your own tracking ID is added automatically; when you have none, it asks you to add it in Settings → Amazon so your link carries it.
If a short link can't be opened, the box asks for the full amazon.com link or the ASIN. A TikTok link is refused with a note. A link to another website is refused too, with Use my own link instead (an assistant whose custom links you turned off sees a line saying to ask you instead): these boxes only change which Amazon product a video links, and a website link is posted through Use your own link. In the mobile app this box is Paste an Amazon product link under More options → Change product. The pick is saved to your account's one product-match store, so the Composer, the Schedule and the video's YouTube description all see the same answer.
Post your own link instead
To post your own Amazon link or any other link (the brand's website, for example) instead of an Amazon product, see Use your own link.
If the write fails
If saving the pick fails, the screen shows it as failed rather than silently keeping the old product — you'll know to try again. In Coverage and in Fix it, a save that was refused says so and offers Retry saving product; one we could not confirm offers Check saved product, which reads back what is saved without sending it again. Until a save is confirmed, the product shown does not change (where a Composer card shows your choice straight away, it says Saving… until then, and posting from that card waits for it).